Last Updated: 17th October, 2017
This notice is made by Nikiforov Rakitine Software Inc., trading as Spidertracker (hereinafter referred to as "Nikiforov Rakitine Software Inc.", "we", "our" or “us”). This Terms of Service (the "Agreement") sets forth the terms and conditions that apply to your access and use of the internet website located at www.SpiderTracker.com (the "Site") and the services available thereon, including without limitation the services that enable you to create, test and host promotion specific custom landing pages for online marketing purposes (the “Services").
BY ACCEPTING THIS AGREEMENT, EITHER BY COMPLETING THE ONLINE APPLICATION PROCESS BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OR BY EXECUTING A SUBSCRIPTION THAT REFERENCES THIS AGREEMENT (THE "SUBSCRIPTION"), YOU AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.
1. Ability to Enter into this Agreement
In order to enter into this Agreement, you must have reached the legal age of majority in your jurisdiction of residence or possess legal parental or guardian consent, and be fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in this Agreement, and to abide by and comply with this Agreement. It is your responsibility to ensure that you are legally eligible to enter into this Agreement under any laws applicable to you in your jurisdiction of residence or otherwise. If you accept this Agreement, you represent that you have the right to be bound by it.
2. Your Profile Information and Account
You agree and understand that you are responsible for maintaining the confidentiality of your password which, together with your email address, allows you to access the Services. That email address and password, together with any or other user information you provide, form your "Profile Information" and allow you to access your account ("Account"). You agree to provide true, accurate, current and complete information about yourself, and you may not misrepresent your Profile Information.
Your right to access and use the Services is provided personally to you and is not transferable by you to any other person or entity. You agree not to disclose your password to any third party. You are solely responsible for all activities that occur under your Account or under your Profile Information. If you become aware of any unauthorized use of your Account or Profile Information, you are obliged to immediately notify Spidertracker.
By providing us with your e-mail address, you agree to receive all required notices electronically to that e-mail address. It is your responsibility to update or change that address, as appropriate.
A. Upon the registration, you will be provided by an unlimited free period of using Services (“Basic Period”). You agree to follow all terms and conditions, including limitations on the data retention, estimated amount of events per month and charge for over limit visits related to the Basic Period. You shall not sign-up numerous (more than one) Accounts in order to receive any additional benefits under Basic Period (such as limit increase of the amount of traffic etc.).
Spidertracker reserves the right to modify, suspend or discontinue terms and conditions of Basic Period, or any portion thereof, with or without notice at any time and for any reason, including, but not limited to, a failure to comply with the terms of this Agreement. SpiderTracker shall have no liability whatsoever for any damages, liabilities, losses or any other consequences that you may incur as a result of any such modification, suspension or discontinuance.
To meet the requirements of your business purposes you have ability to choose one of our four (4) subscription plans. You agree to pay a bill for the period of using Service specified in the Subscription plan.
The period of using Service may be of thirty (30) calendar days for the monthly Subscription plan. The total amount of a monthly fee varies depending on:
- selected Subscription plan;
- amount of traffic sent to the webpages hosted by you using the Service that exceeded the traffic limit of your current Subscription plan;
- any additional features, adjuncts or modifications of your Account, Service or Subscription plan that you select. A fee shall be billed in advance for the period of using the Service.
The advanced fee amount is specified in the Subscription plan and is non-refundable. We do not refund and accept a payment for a partial month of Service or for periods in which your Account remains open but you do not use the Services.
If the total amount of traffic delivered to your web pages, which you host by using the Services, exceeds the limit specified in Subscription plan, you will be additionally billed for the extra amount of traffic after 30-day period.
This bill will be available in the “Subscriptions/Invoice” section. You shall pay the additional bill within ten (10) days from the moment of its issue. If you fail to pay during this period, your Account will be blocked.
We reserve the right to modify our Subscription plans at any time by posting such fee changes in the cost of Services on the admin panel or on the Site upon fifteen (15) days written notice to users.
At our discretion, we may offer discounted pricing for use of the Services. Depending on the selected type of Subscription plan, the discount will be applied to the first thirty (30) days of use for the monthly Subscription plans. Once the term of a discount period expires, you agree that our normal billing rates shall apply.
You may change your Subscription plan to the another with a lower pricing at any time. To do this, please contact us to receive all necessary information. If you have any questions about the downgrade of your current Subscription plan, please contact our Customer Support.
B. We operate an automatic renewal billing policy. This means that once the initial period of your Subscription plan has expired, for your convenience, your Subscription plan will automatically be renewed at the same rate that you signed up for using the original payment method. For example, if you pay by credit card, we will continue to debit this same credit card when each period of Subscription plan expires. By the end of the period of current Subscription plan, on the condition that the repeat billing was made successfully and period of Subscription plan is prolonged, you will receive the same set of features that corresponds to the selected Subscription plan for the same period. In case the payment for the specified period fails, your Account will be switched to the Basic period.
4. Submission of Content
The Site and the Services available thereon enable you to provide or upload content, including but not limited to text, images, video, data, and other information or content (collectively, "Content"), to SpiderTracker for the purpose of providing the Services. You acknowledge and agree that you are solely responsible for all Content you submit, provide or upload and the consequences for submitting, providing or uploading it.
Spidertracker will use Content you upload solely in connection with providing the Services to you, and for no other reason. You agree that by uploading, or otherwise providing any Content on or through the Site and/or the Services, you grant to SpiderTracker a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, process, display, all or any portion of such Content, solely in connection with providing the Services to you. This license includes the right to host, index, cache or otherwise format your Content in order to provide the Services.
You represent and warrant that you own your Content or have the necessary licenses, rights, consents and permissions to grant the license set forth herein and that its provision to Spidertracker or Spidertracker's use thereof will not violate the copyrights, privacy rights, publicity rights, trademark rights, contract rights or any other intellectual property rights or other rights of any person or entity.
Spidertracker retains the right to use or distribute any Aggregated Data generated by our customers or users. "Aggregated Data" means records which have been stripped of information potentially identifying customers, landing pages or end-users, and which have been manipulated or combined to provide generalized, anonymous information.
5. Intellectual Property Rights
All ownership rights and intellectual property rights in connection with or relating to the SpiderTracker trademarks and the Site, including but not limited to its "look and feel" (e.g., text, graphics, images, logos, buttons, icons and the placement and layout thereof), images, video, audio, data, content, software (including html-based computer programs) and other media, material or information, other than your Content, are and will remain the property of Spidertracker or its software or content suppliers. The Site is protected under European Union, United States and international copyright, trademark and other laws and treaties.
Subject to the terms and conditions of this Agreement, Spidertracker grants to you, during the term of this Agreement, a non-transferable, non-sub licensable, non-exclusive, revocable, limited-purpose right to access and use the Services that are subject to a valid Subscription plan.
You acknowledge that any ideas, suggestions, concepts, processes or techniques which you provide to Spidertracker related to the Services, the Site or SpiderTracker or its business ("Feedback") shall become Spidertracker’s property without any compensation or other consideration payable to you by Spidertracker, and you do so of your own free will and volition. Spidertracker, in its sole discretion, may use or incorporate the Feedback into the Site in whatever form or derivative we will decide, either it can be software, services, documentation, business or other products, or any future versions or derivatives of the foregoing. You hereby assign all rights on a worldwide basis in perpetuity to Spidertracker in any Feedback and, as applicable, waive any moral rights.
Spidertracker owns any test results, data information and other output generated by your use of the Site and/or the Services during the term of this Agreement. You shall not disclose to any third party any test results or performance information regarding the Site or the Services, whether generated by you, Spidertracker or a third party, except where expressly permitted.
6. Confidential Information
You agree to safeguard, keep secret and not to disclose to any third party, any Confidential Information acquired, learned or provided from Spidertracker during the term of this Agreement or following the expiration or termination of this Agreement. "Confidential Information" means any information marked confidential or that ought reasonably to be considered confidential under the circumstances and includes, without limitation, any business plans, customer lists, operation procedures, trade secrets, design formulas and programming code, know-how and processes, computer programs and inventions, discoveries, and improvements of any kinds.
7. Acceptable Use and Conduct
By agreeing to the Terms of Service you hereby consent that you will not:
- publish or make available any Content that, or use the Site in a manner that:
- infringes, violates or misappropriates any third party's intellectual property or proprietary rights;
- contains software viruses, Trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
- is misleading, deceptive or fraudulent or otherwise illegal or promotes illegal activities, including engaging in phishing or otherwise obtaining financial or other personal information in a misleading manner or for fraudulent or misleading purposes;
- is libelous or defamatory, or that is otherwise threatening, abusive, violent, harassing, malicious or harmful to any person or entity, or is invasive of another's privacy;
- is harmful to minors in any way;
- is hateful or discriminatory based on race, color, sex, religion, nationality, ethnic or national origin, marital status, disability, sexual orientation or age or is otherwise objectionable, as reasonably determined by Spidertracker;
- includes personal or identifying information about another person in a manner that employs misleading email or IP addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of Content transmitted through the Site to users;
- constitutes or contains any form of advertising or solicitation to users who have requested not to be contacted about other services, products or commercial interests;
- impersonate yourself as an Spidertracker employee, or any other person, or falsely state or otherwise misrepresent your affiliation with any person or entity, or to obtain access to the Site or a portion thereof without proper authorization;
- interfere or attempt to interfere with the proper working of the Site or prevent others from using the Site, or in a manner that disrupts the normal flow of dialogue with an excessive number of messages (flooding attack) to the Site, or that otherwise negatively affects other persons' ability to use the Site, or inadvertently or intentionally disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of the Site or any other site or system in use by another user of Spidertracker;
- use any manual or automated means, including agents, robots, scripts, or spiders, to monitor or copy the Site or the content contained therein;
- facilitate the unlawful distribution of copyrighted Content;
- license, sublicense, rent or lease the Services to third parties, use the Services for third party training, commercial time-sharing or service bureau use, or otherwise make the Services available to third parties or otherwise commercially exploit the Services;
- stalk or otherwise harass anyone on the Site by using an information obtained from the Site;
- collect, use or disclose data, including personal information about users without their informed consent or for unlawful purposes or in violation of applicable law or regulations;
- request, solicit or otherwise obtain access to usernames, passwords or other authentication credentials from any user of the Site for the purposes of automating logins to the Site;
- attempt to gain unauthorized access to the computer systems of SpiderTracker or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of the Site;
- post adult or pornographic Content;
- decompile or reverse engineer or attempt to access the source code of the software underlying the Site, the Services or any other Spidertracker technology;
- copy, archive, store, reproduce, rearrange, modify, download, upload, create derivate works from, display, perform, publish, distribute, redistribute or disseminate all or any part of the Site;
- access the Site for the purposes of building a product using similar ideas, features, functions, interface or graphics as those found on the Site;
- access the Site for the purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes;
- access the Site to upload any Content or computer code for the purposes of: (I) causing a breach of security to the Site; (II) interfering with the proper working, functionality or performance of the Site; or (III) preventing others from accessing or using the Site.
8. Disclaimer of Warranties
YOUR USE OF THE SITE AND ALL CONTENT FORMING PART OF OR RELATED TO THE SITE, INCLUDING ANY CONTENT YOU UPLOAD OR SUBMIT AND ANY THIRD PARTY SOFTWARE AND CONTENT, ARE AT YOUR SOLE RESPONSIBILITY AND RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SpiderTracker EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND WITH RESPECT TO THE SITE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, PERFORMANCE, SYSTEM INTEGRATION, QUIET ENJOYMENT, TITLE, AND NON-INFRINGEMENT.
SPIDERTRACKER DISCLAIMS ANY WARRANTY THAT THE SITE OR ANY CONTENT, INCLUDING WITHOUT LIMITATION ANY THIRD PARTY SOFTWARE AND CONTENT, WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU AGREE THAT FROM TIME TO TIME SpiderTracker MAY REMOVE THE SITE FOR INDEFINITE PERIODS OF TIME WITHOUT NOTICE TO YOU. YOUR ACCESS AND USE OF THE SITE MAY BE INTERRUPTED FROM TIME TO TIME FOR ANY OF SEVERAL REASONS, INCLUDING, WITHOUT LIMITATION, THE MALFUNCTION OF EQUIPMENT, PERIODIC UPDATING, MAINTENANCE OR REPAIR OF THE SITE OR OTHER ACTIONS THAT SpiderTracker, IN ITS SOLE DISCRETION, MAY ELECT TO TAKE. SpiderTracker MAKES NO GUARANTEE REGARDING:
(A) THE AMOUNT, TIMING AND DELIVERY OF ANY CLICKS OR IMPRESSIONS WITH RESPECT TO ANY CONTENT (INCLUDING THIRD PARTY CONTENT) OR ADVERTISING ON THE SITE; OR (B) THE COMPATIBILITY OF YOUR SOFTWARE, HARDWARE OR CONTENT WITH THE SITE.
SPIDERTRACKER IS NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OR FOR THE FAILINGS OF, ANY THIRD-PARTY PROVIDER OF ANY CONTENT, SERVICE, NETWORK, SOFTWARE OR HARDWARE, INCLUDING BUT NOT LIMITED TO, INTERNET SERVICE PROVIDERS, HOSTING SERVICES UTILIZED BY SPIDERRACKER, TELECOMMUNICATIONS PROVIDERS, CONTENT PROVIDED BY OTHER USERS, OR ANY SOFTWARE OR HARDWARE NOT PROVIDED BY SPIDERTRACKER.
YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR CONTENT IS COMPATIBLE WITH THE SITE. SPIDERTRACKER DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR ANY UNAUTHORISED USE OF YOUR CONTENT BY THIRD PARTIES OR OTHER USERS OF THE SITE AND IS NOT RESPONSIBLE FOR PROTECTING YOUR CONTENT.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SpiderTracker OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
9. Third Party Sites and Content
The Site may permit you to link to other websites or resources on the Internet, and other websites or resources may contain links to the Site. These other websites are not under SpiderTracker’s control, and you acknowledge that SpiderTracker is not responsible or liable for any third party content, including but not limited to the accuracy, integrity, quality, usefulness, legality, appropriateness, safety or intellectual property rights of or relating to such third party content or any other aspect of such websites or resources. The inclusion of any such link does not imply endorsement by SpiderTracker or any association with its operators. You further acknowledge and agree that SpiderTracker shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third party content, goods or services available on or through any such website or resource. Access and use of third party sites, including the information, material, products and services on third party sites or available through third party sites, is solely at your own risk.
10. Limitation of Liability
YOU AGREE THAT, UNDER NO LEGAL THEORY, INCLUDING, BUT NOT LIMITED TO NEGLIGENCE, BREACH OF WARRANTY OR CONDITION, BREACH OF CONTRACT OR TORT, SHALL SpiderTracker OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES OR AGENTS, BE LIABLE TO YOU OR ANY THIRD PARTY ACTING ON YOUR BEHALF FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES OR THE COST OF ANY SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES (EVEN IF SpiderTracker HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING FROM OR RELATING TO THIS AGREEMENT OR YOUR USE OF OR YOUR INABILITY TO USE THE SITE, OR FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT OR ANY SUBSCRIPTION PLAN. SpiderTracker'S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE LESSER OF:
(A) $100; AND
(B) THE TOTAL AMOUNTS YOU PAID TO SpiderTracker IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE OCCURRENCE OF LOSS OR DAMAGE. TO THE EXTENT ANY PROVINCE, STATE OR JURISDICTION DOES NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SpiderTracker'S LIABILITY IN SUCH PROVINCE, STATE OR JURISDICTION SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
THE FOREGOING LIMITATIONS SHALL ALSO APPLY WITH RESPECT TO ANY DAMAGES INCURRED BY REASON OF ANY CONTENT OR SERVICES PROVIDED ON ANY THIRD PARTY SITES OR OTHERWISE PROVIDED BY ANY THIRD PARTIES OTHER THAN SpiderTracker AND RECEIVED BY YOU THROUGH OR ADVERTISED ON THE SITE OR RECEIVED BY YOU ON ANY THIRD PARTY SITES. YOU ALSO AGREE THAT SpiderTracker WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS THE RESULT OF ANY INTERACTIONS OR DEALINGS WITH ADVERTISERS OR AS THE RESULT OF THE PRESENCE OF SUCH ADVERTISERS ON THE SITE.
SpiderTracker reserves the right to modify, suspend or discontinue the Site and/or Services, or any portion thereof, with or without notice at any time and for any reason, including, but not limited to, a failure to comply with the terms of this Agreement. SpiderTracker shall have no liability whatsoever for any damages, liabilities, losses or any other consequences that you may incur as a result of any such modification, suspension or discontinuance.
You agree to indemnify, defend, and hold harmless SpiderTracker, and its subsidiaries, affiliates, co-branders, all third-party advertisers, technology providers, service providers or other partners, and each of their respective officers, directors, agents, shareholders, employees and representatives, from and against any third party claim, demand, loss, damage, cost, or liability (including, reasonable attorneys' fees) arising out of or relating to this Agreement or the Site, including but not limited to in relation to: (a) your use, non-use or misuse of, or connection to the Site, the Services and any Content, including without limitation your Content and any third party Content, forming part of the Site; (b) your breach or alleged breach of this Agreement; and (c) your violation of any rights, including intellectual property rights, of a third party. SpiderTracker reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify SpiderTracker and you agree to cooperate with SpiderTracker's defence of these claims. You agree not to settle any matter without the prior written consent of SpiderTracker. SpiderTracker will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
12. Cancellation and Termination
You may cancel your Subscription plan at any time. To do this, please contact us and as a result, the automatic billing of your Subscription plan will be canceled. After cancellation, you will receive a notification that your Subscription plan has been canceled. If there are any questions as for the process of automatic Subscription plan renewal, please contact our Customer Support. After cancellation of your paid Subscription plan, you will have an access to your Account in the mode of Basic Period during 30 days.
You will remain liable for all charges accrued on your Account up to the time when you downgrade, including the full monthly fees for the month in which you have downgraded your Account. SpiderTracker is under no obligation to store your Content and may delete your Account and your Content immediately upon cancellation or after your Account has been downgraded to the Basic Period. SpiderTracker may keep your Account and your Content indefinitely following cancellation or after your Account has been downgraded to the Basic period.
SpiderTracker reserves the right at any time, and without cost, charge or liability, to terminate this Agreement at its sole discretion for any reason, including, but not limited to, a failure to comply with the terms of this Agreement. SpiderTracker also reserves the right to deny access to any user of the Site, Service or Account. SpiderTracker reserves the right to terminate any portion of the Site at any time, for any reason, with or without notice.
If there is any dispute between you and SpiderTracker about or involving this Agreement, the Site or the Services, you hereby agree that the dispute shall be governed by and construed in accordance with the laws of the State California, USA, without regard to its conflict of law provisions. You hereby agree to submit to the exclusive jurisdiction of the courts located in the Santa Clara County, California, USA with respect to any claim, proceeding or action relating to or otherwise arising out of this Agreement, the Site or the Services, howsoever arising, provided always that SpiderTracker may seek and obtain injunctive relief in any jurisdiction.
If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.
You agree that this Agreement is specifically enforceable by injunctive relief and other equitable remedies without proof of monetary damages.
You agree that if SpiderTracker does not exercise or enforce any legal right or remedy which is contained in the Agreement (or which SpiderTracker has the benefit of under any applicable law), this will not be taken to be a formal waiver of SpiderTracker’s rights and that those rights or remedies will still be available to SpiderTracker.
The sections of "Submission of Content", "Intellectual Property Rights", "Confidential Information", "Disclaimer of Warranties", "Third Party Sites and Content", "Limitation of Liability", "Indemnity" and "Miscellaneous" will survive any actual or purported termination or expiry of this Agreement and continue in full force and effect.
If there are any questions regarding this terms and conditions you may contact us using the information below.
80 John Street, 10th floor